It is our standard practice to notify clients of any unsatisfactory results by email ahead of the final report being issued; this allows you to take remedial action in a timely manner. Legionella samples are examined after 4, 7, and 10 days. If presumptive Legionella are detected at any of these readings we will only notify you if specifically asked to – this is not our standard practice. However, we will always notify you if any organisms are confirmed as Legionella at these readings.
We have a number of reporting options open to our clients:
Certificates of analysis will be sent as PDF files, these can be one per sample, one per batch of samples, or they can be designed specifically for the client. Supplemental Excel reports are also available on request. Alternatively you can log onto our web based LabPortal where you can access your data directly.